Customer Service Department
For sanitary purposes, our company only accepts returned goods that are unopened and in their original condition. The merchandise must also be received no later than 30 days from the original purchase date. If your product meets these criteria, please contact customer service and we will organize your exchange. Special offer prices are final sale.
All standard orders are shipped within 3 business days.
Our Standard shipping option is UPS or USPS.
EXPRESS SHIPPING - Orders shipped Next Day for a flat fee of $25.00 on any order shipped to the Continental US. (Excludes PO Box addresses).
BUSINESS DAYS - Business Days are Monday through Friday, excluding federal holidays in the United States.
No Sales Tax will be collected (except for shipments to New York).
We accept Visa, MasterCard, Discover and American Express. You can safely enter your entire credit card number via our secure server, which encrypts all submitted information. Please note your credit card will be charged by Beauty Solutions, Ltd., the corporate manufacturer of SkinLab products.